For information about the Data Privacy Framework (DPF) Program administered by the U.S. Department of Commerce's International Trade Administration (ITA), please click here
Information provided in the form below is sent to the United States and Australia for TRUSTe to review and facilitate resolution of eligible concerns.
Please enter the details of your complaint. This should include a clear description of the issue and the steps of how to duplicate the problem, if possible. If you wish to include an attachment, please mention that below. Do not include sensitive information such as credit card, social security number or password.
Before you submit a complaint to TRUSTe, you should attempt to contact the site you are reporting directly to allow them to resolve your concern. Please select when you contacted the site:
When and how did you contact the site? Please include as much detail as possible about their response.
Please describe the resolution you requested of the site which remains unresolved after you allowed them at least a week to research and respond.
If you wish to receive a response or be reachable for questions/updates, you must provide a working e-mail address where you can receive e-mail. Please note that certain requests (such as those requiring account-specific research or changes) cannot be resolved without being able to provide identifying information to the company you reported.
You are welcome to use your real name or use NoName if you do not wish to provide your name. Providing your name generally helps expedite resolution if the company you are reporting has to look up your specific account.The named organization may share information about you back to TRUSTe in order for TRUSTe to facilitate resolution of your issue.
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You did not consent to the transfer of your personal information. TRUSTe will not be able to provide dispute resolution services. Please work with the company you indicated directly.
TRUSTe is not able to collect information from you and process your complaint. Legal requirements in China restricts the transfer of your information outside of mainland China.
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